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My
Story:
I
got into the 2 Channel Hi End
Audio business in 2008 after working for a very well known Hi-End Audio
Dealer in West Los Angeles. after nearly thirty years of selling
business telecom and Internet solutions, and selling used high end
gear on Audiogon since 1998! In the winter of 2009 I made the
decision to find a way to make a living doing what I love
and formed Kaplan Design, but the seeds of Kaplan Design were
actually planted more than three decades in 1976 and a full head
of hair ago, when I walked into my friend's house and got my
first taste of high-end audio equipment — a pair of Quad ESL 63
electrostatics driven by a modded Dynaco tube amp and a Levinson
JC-1 preamp (designed by the legendary John Curl) Though some of
the details of that visit are pretty vague now, my memories of
the music are still as clear as they were the day after — WHAT
MUSIC? And so began my own audiophile journey
Like so many others, I have made it my life’s pursuit to find
the best possible sound without stepping to the brink of
financial ruin And in three decades as both an audiophile and
of late an audio dealer, I’ve learned more than my share about how to
squeeze the most sound out a system with money left over for
your favorite records, CD's, LP's or digital downloads Along the way,
I also got the videophile bug in 1997 and have since designed
many systems for satisfied customers.
Please feel free to give me a call at my Showroom (323-952-4630)
or on my cell (818-642-2171) after hrs and Weekends. It would be my pleasure to speak
with you about the kind of audio and/or video experience you’d
like to create With a comprehensive line of state-of-the art
products, I can design a system to virtually any and all
customer needs, Short of hiring the band to come to your living
room, Kaplan Design caries everything the audiophile needs and can help you reach your 2 channel audio and
Home Theater
goals.
Sincerely,
Jeff Kaplan |
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Customer Testimonials |
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DennisG 10/2011
Wireworld Platinum USB Cable
Great service, including a very
fair evaluation of the potential of the cable in my system
Cable exceeded expectations A true audiophile and top notch
dealer |
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06/08/11
Jeff's a great guy to work with Very knowledgeable and helpful
Speakers arrived double-boxed and in immaculate condition |
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06/08/11
HRT iStreamer
Jeff provided detailed and comprehensive answers to any
questions about the product I purchased the item was exactly as
described, reasonably priced and delivered on time Good seller,
good service, good product What more could you ask for? |
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4/18/11
John Blue Audio Art
Bought a pair of John Blue Audio Art TL 66 from Jeff
fantastic service and communication throughout the transaction
process I have had the amps for 6 days now and they sound
really nice, lots of detail & finesse on a pair of 104db
Klipschorns |
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4/5/11
Purchased Music Streamer II+ Not only is the product
outstanding but Jeff was patient and extremely helpful in
helping me decide between the II+ or iStreamer |
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3/31/11
Jeff is great to deal with and I only wish I knew one-tenth
about audio that is stored in his brain, Continued success to
you Jeff!
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Sales and Terms:
All Sales are Final
All Orders must be Prepaid:
Prepayment: VISA/MasterCard, AMEX,
Discover, PayPal, Bank Wire Transfer, Personal / cashiers checks
from CitiBank, B of A, Chase, Wells Fargo or USPS money
orders Payable to Kaplan Design
PayPal handels my Shopping Carts and
Credit Card Processing
Please allow two to three days busines
days for Money Orders, Casheirs Checks and personal
checks to clear
Shipping / Handling:
Orders will be shipped FedEx, UPS or
Freight Forwarder 2 day Air and 3 day Air shipping is available upon
request. Shipping charges are calculated by size, weight,
Insured Value and destination All shipping charges are subject
to dimensional/oversize carrier regulations Shipping charges
are non-refundable. Customer is responsible for all freight
charges for unaccepted or refused delivery of shipments Refused
shipments and authorized returns are subject to 15% restocking
fee
Please Inspect your Boxes! - if there an any severe Tears or
obvious Mis Handeling of packages please take pictures before
you open the Boxes!
Note: All shipping claims damages must be
made by customer directly with freight carrier and
should be reported within 24-48 hrs kaplanhtdesigncom will not be liable
for damaged or stolen shipments if delivery cariers left your package outside
your home or office address
Returns are for replacement or exchange
only for same item No Refund policy No merchandise will be
accepted for return without Prior Authorization from kaplanhtdesigncom Customer
is responsible for all shipping charges, restocking fee may apply
All items must be returned complete and
with original parts/ packing/ documentation; any missing
parts will be deducted from amount credited Incomplete returns
will incur a 20% manufacturer/ refurbishing fee Defective
returns are for replacement or merchandise credit at the current
kaplanhtdesigncom selling price, less 20% restocking fee
All returns must be shipped freight
prepaid Credit will not be issued until kaplanhtdesigncom has
received and examined returned merchandise Items showing
installer or consumer abuse/misuse will not be accepted
Damage/Loss: All claims for
damage/pilferage must be filed with the delivering carrier
within 5 days of receipt kaplanhtdesigncom cannot file this for
you
Save all boxes and packing materials!
All claims for
shortages/mis-shipments/mis-billings must be made within 7 days
of receipt
Disclaimers: Prices and availability
subject to change without notice All trademarks and trade names
used herein are the property or their respective owners
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Trade in Gear: |
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Will consider Trade-in on Used High End 2 Channel Gear and
Hi End Cables towards
the purchase of new Gear and Cables.
Gear/Cables must in 8/10 (Audiogon Scale) condition or higher
with only Minor Scratches on the Front Face and in good working
condition, preferable with Original Box and Packing.
Will also sell on consignment as I've done for many happy
clients!
Please contact me for
more information.
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Showroom 20 miles North of LAX
in Sherman Oaks part of the West Valley |
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Showroom Hours: |
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By
Appointment Only: |
- Monday - Friday 10am - 6pm or Later
(please call)
- Saturday 12pm- 6pm
- Sunday 12pm - 6pm
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14452 Valley Vista Blvd |
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Sherman Oaks, CA 91423 |
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Jeff@kaplanhtdesigncom |
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323-952-4630 Showroom |
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